General Information
Hours: Monday through Friday, 8:30 am until 5:00 pm CT
Customer Service Phone Number: 800-817-4318
Customer Service Fax Number: 800-817-4319
Customer Service Email Address: info@scojo.com
Contact Information
If you have any questions about a product, an order placed, or our company policies, please do not hesitate to contact us. Scojo New York is a brand of Ogi Eyewear, an independent eyewear design company.
Scojo New York
Phone: 763-252-0508 or 800-817-4318
E-mail: info@scojo.com
Warranty
Scojo New York guarantees a high quality product and will replace products with factory defects at no charge for a period of 12 months from the purchase date. This warranty does not apply to products purchased at special sales or discounted pricing. The Scojo New York warranty does not cover frames that have been broken by personal wear, or other conditions not associated with a factory defect. All warranties are null and void if factory lenses are removed and/or replaced. Frames that have been discontinued during the 12-month warranty period may be exchanged for frames of a similar value.
Returns and Exchanges
Returns are made easy! Frames purchased on scojo.com can be returned or exchanged within 30 days of the purchase date. Click here to start your return. All frames must be presented with a receipt or invoice from Scojo New York for exchange, refund, or credit. Any frame not purchased from scojo.com should be returned to its original purchase location.
Shipping
We offer the following shipping terms:
- Free 2-day shipping with every United States order
- Overnight (Orders placed by noon CST will be received on the next business day)
*We are not able to deliver to P.O. Boxes.
Hazardous conditions might cause service delays and disruptions for inbound and outbound shipments.